App Maintenance Case Studies: Examples of Top Sectors

Deciding over app maintenance can be hard but is a crucial decision.

Well, if you still feel like why should you need it or is it essential in the current era?

Then, it’s time to read some of the important app maintenance case studies related to the applications, that have gone through the related process.

Are you ready to dive into a pool of app maintenance case studies?

Why is App Maintenance Required?

Before you learn about case studies, it is important to know the importance of app maintenance.

Here is a brief list to follow.

• Performance Optimization

Over time, the complete performance of apps can become sluggish and they can find issues such as bugs or slow processing.

App maintenance is one of the important parameters that can be used to increase their performance. Maintenance can fix activities such as fixing bugs or reducing errors that can ultimately help in app performance optimization.

• Cost Efficiency

App Maintenance saves costs in the long run. Well, finding and addressing issues at an early level can help in increasing the life of apps.

It can appear as a costly task at the beginning. However, avoiding it can even cost you more instead it can risk your complete app to failure.

Also Read: Cost to Maintain an App

• New Features

If you want to add new features to the app, switching to maintenance is key. Updating the existing features can also be done through the app maintenance.

For user engagement and finding effective ways to earn money, app maintenance should be added to your list of app development.

• Improves Users Engagement

By updating and maintaining apps, the possibility of engaging users over the platform increases. Through bug fixation, better user experience, and improved security, user engagement can be enhanced.

Regular maintenance can be useful in detecting errors which can be resolved on time and improve overall user experience.

• Ensures Long-Term Sustainability

Mobile app maintenance includes constant updates and monitoring features for long-term app survival. It is important to sustain in the competitive market and app maintenance can help.

Through app maintenance, users can find quick upload speed of apps that increases operating system updates and can optimize overall performance. This can result in ensuring long-term sustainability.

• Regulatory Compliance

If you miss the legal updates or recent regulations change, then your app can be restricted in severe areas. To avoid such a practice, monitoring the updated regulations is crucial.

App maintenance makes this task possible and helps to know the recent regulation updates useful for survival in the market.

These were certain reasons to consider for app maintenance. Now, it’s time for case studies.

You can Proceed with the next section for the same.

App Maintenance Case Studies

App maintenance process is required for several reasons but if you want to know its practical results, go through this section till the end.

We understand that every app has its priority and key importance, thus maintaining process adopted for them should be different.

The following case studies present real scenarios of apps within different sectors.

1. PayPal – e-Wallet App Maintenance

PayPal is one of the top apps for e-wallets and the secret behind its success lies in its maintenance process.

e-Wallet maintenance is not a rocket science. Do you want to know steps to perform e-wallet maintenance process?

Here is the list that e-wallet apps like PayPal follow for their complete maintenance.

• Software Updates: Here software updates play a relevant role where operating system maintenance, framework updates, and bug fixes fall under the queue.
• Security Updates: PayPal Maintenance performs security updates regularly to provide its users satisfaction.
• Performance Monitoring and Optimization: A regular observation of the performance can help identify bugs and errors.
• Feedback Updates: The PayPal e-Wallet app understands the importance of users’ feedback and optimizes them for its success.
• Backup Recovery: e-Wallets app as PayPal maintains their data collection and keeps backup recovery for providing user satisfaction.

2. Chime – Fintech App Maintenance

Chime is one of the best fintech apps that operates and partners with banks to provide their users with the utmost experience in financial management.

Want to know about its app maintenance procedure? Here is a list to follow.

• Operating System Updates: apps like Chime are required to be updated based on the new technologies to improve user experience.
• Security Updates: The app ensures robust security updates that provide users a security related to their sensitive data and information.
• Compliance Updates: A fintech app is required to follow government regulations same as by Chime. App maintenance helps to ensure it by rectifying the key regulations updates.
• Feature Enhancement: App maintenance plays a vital role in ensuring feature updates to increase user satisfaction.
• Documentation: On a fintech app like Chime, it is essential to perform a regular documentation verification process which is done through maintenance.

3. Monzo – Banking App Maintenance

Monzo is a banking app that is majorly being operated in the United Kingdom and offers business and personal financial solutions to users as per their requirements.

Developing an app like Monzo and maintaining it are two different parameters. Here is the list of practices the app follows for app maintenance service.

• Updates on Security: Every app that is related to storing sensitive and important information like Monzo is maintained concerning security.
• Software Updates: Updates over software cannot be ignored while maintaining mobile banking security that include performance upgrades and cosmetic changes.
• Regulations Updates: An update with the regulations serves a vast role here. While maintaining an app, learning about changing laws and policies is what every successful banking app does.
• Continuous Monitoring: Regular monitoring is crucial if you have your own banking app. Monzo exactly knows what it takes to keep a banking app excel through app maintenance.
• Design Maintenance: Design is the first impression for users and avoiding app design maintenance can cost high. Thus, apps like Monzo know an exact deal of it.

4. Klarna – BNPL App Maintenance

Klarna is one of the famous buy now, pay later (BNPL) apps helpful to users for tracking their updates regarding installments, EMIs, and more. BNPL Integration are useful for direct and easy payment and have a link to multiple other applications.

The given list represents the app maintenance process followed by BNPL apps, they follow regularly.

• Software Updates: Operating system updates which values the most for the BNPL apps. Helping people to successfully pay over apps, and operating updates are of keen importance.
• Data Security: Security updates are another pie to invest in. Klarna apps know that security matters, thus they follow the procedure for assisting people with data safety.
• Feature Maintenance: A keen maintenance followed by the apps are featured. The feature update gets users engaged over time resulting in successful apps.
• Monitoring: Regular monitoring of the current performance of the app helps Klarna identify bugs and errors that can interrupt seamless user journeys. They monitor every feature weekly and monthly.
• Backup Recovery: Providing backup recovery is the ultimate guide that they follow to secure users’ data throughout the period they remain in connection with them.

5. Dave – Loan Lending App Maintenance

If you have dealt with loans, Dave might have become a point of attraction or an app to count on. This is among the best loan-lending apps and is widely known for dealing with pay advances through its extra cash feature.

Here’s how they keep up with the loan lending app maintenance process.

• Software Modification: A change over software concerning new technology release is the topmost consideration for loan-lending apps.
• Data Updates: A regular check of the user’s data and storage capacity is usually performed by Dave which assists them in keeping the sensitive information secure.
• App Performance Optimization: Effective resource allocation is not the only way to optimize the overall performance. Here app maintenance plays an essential role for loan-lending apps.
• Core and Advanced Features Updates: A regular check of feature updates helps Dave to work according to the recent features required to increase users’ experience.
• Data Recovery: People often face trouble having a data backup and loan-lending apps like Dave knows it better. Hence they provide data backup recovery.

6. Bumble – Dating App Maintenance

The dating apps are on the boom and to maintain an app like Bumble can be a hassle. Let’s learn how they take care of app maintenance services.

Here is a list to follow.

• Update the software: Updating to the new versions of software helps to improve the overall performance of the apps.
• Checking Security Vulnerabilities: Addressing the cybersecurity risk is one of the crucial sections that should be considered. In dating apps, security related to data is significantly performed.
• Focus on Compliance: While maintaining an app like Bumble, the regulations are related to dating as per the policies of the state and country’s government.
• Performance Optimization: To optimize the performance, it is important to note that the app’s performance should be checked through the testing process.
• Data Backup: Dating apps contain a variety of data and it is essential to have backup processing software for such a huge data. Thus, dating apps like Bumble keep a check on such system plans during app maintenance.

Bonus Read: Bumble Dating App New Features

7. Spotify – Music App Maintenance

Spotify, like music app streaming services, maintains its app effectively and it follows an imperating process for scheduling it.

You might be aware of the steps taken to create an app like Spotify, now here is its maintenance process, kindly go through the steps below.

• Maintaining Backend Infrastructure: One of the important tasks under maintenance performed by Spotify is ensuring servers’ scalability and optimizing database and APIs.
• Front-end Infrastructure: Here, Spotify apps keep their user interface visually appealing by regularly maintaining them and optimizing their performance.
• Compliance Check: A regulation and compliance check plays an essential role and Spotify like music streaming apps knows their value.
• Content Management: To manage a large list of songs, it is vital to maintain them effectively. This process is followed by the music app for successfully updating catalogs and licenses.
• Performance Optimization: It is essential to optimize the complete performance of the app which is capable during maintenance by identifying loopholes and addressing the concerned issues.

8. Khan Academy – Education App Maintenance

To maintain an app like Khan Academy, content plays a vital role. New content is required to be updated regularly for a seamless user experience.

The given list is followed by top educational apps like Khan Academy for processing app maintenance.

• Regular Operating System Updates: A regular operating system update assists in keeping the computer updated based on the recent insights of market operations.
• Content Updates: Under content updates, all the educational material licensed and listed in the app is useful to provide users with recent information on the subject.
• Security Check: A check over app security assists in ensuring that the data provided by the users are stored in a safe place and this information is protected through robust technologies.
• A Check Over App Design: It is essential to check the app design and enhance the overall user experience. An app like Khan Academy maintains its design by upgrading it as per the current market demands.
• Backup History: It is essential to keep the app history and backup of the user’s data safe through effective tools as performed by Khan Academy.

9. MyFitnessPal – Fitness App Maintenance

MyFitnesssPal is among the best fitness apps and to sustain, it follows effective steps of maintenance.

Do you have a fitness app and want to maintain it like MyFitnessPal?

Then, here are the steps that you should follow.

• Monitoring Analytics: Analysing and tracking the current performance of a fitness app is useful to make effective strategies for its future growth.
• Upgrading Content: Upgrading the content of the app is essential for connecting users from around the world. Along with this, it helps in maintaining the content specific and as per current market demand.
• Check on App’s Compatibility: It is essential to check the app’s compatibility throughout diversified devices to ensure an effortless user experience.
• Gathering User’s Feedback: collecting users’ feedback and utilizing it to update your fitness app can help you to keep up with their changing demands.
• Community Building: For the success of fitness apps, you should be aware of the community building feature for enabling users’ connectivity throughout their journey.

10. Instagram- Social Media App Maintenance

Instagram is one of the popular social media apps and to maintain such apps, it is essential to reduce app maintenance downtime for increasing user satisfaction.

Here is the list of practices followed by Social media apps like Instagram for maintenance.

• An Update for Operating System: The backend process of social media apps requires updates and Instagram keeps it through using robust technologies.
• Security Updates: Social media apps use strict authorization processes and encryption systems to ensure data security. This feature should be regularly updated to secure users’ data.
• Performance Monitoring and Optimization: It is an ongoing process where continuous monitoring is performed in the real world for updating, handling, and monitoring the app’s complete performance.
• Content Update: A regular check on the type of content uploaded continuously over the platform is essential to behold. Instagram performs it regularly to ensure an uninterrupted user experience.
• Feature Update: An update through the features is essential for improving the overall app performance. It can be done regularly with the use of updated technologies.

Also Read: Best Social Media Platforms

11. ESPN- Fantasy Sports App Maintenance

After developing an ESPN fantasy sports app, another challenge for them was its continuous maintenance to retain the users.

Given points explain how ESPN is able to maintain its fantasy sports app.

• Updating Players Detail: Information related to the real player over the fantasy sports app matters. Thus, ESPN regularly updates such data based on real-time fantasy sports statistics.
• Optimize Performance: Through optimizing the performance of an app, you can enable fast upload and response time. This can assist in improving the app’s performance, especially during high-traffic zones.
• Check Over App Design: An interactive user interface can attract potential users. ESPN knows it effectively and keeps a regular check on the app design.
• Compliance Check: Regulations and laws checks play an important role during app maintenance procedures. ESPN keeps a check on the betting policies and changing regulations to sustain the competitive landscape.
• Gather User Feedback: For a fantasy sports app, collecting user feedback and implementing it to increase the app’s performance is essential. ESPN knows its worth and performs this step effectively.

12. Fresha – Salon App Maintenance

Fresha has over 700 million + appointments which makes it famous among the best salon booking apps.

Let’s learn what they do to maintain it.

• Backend Updates: Updating the codes, programming languages and database is subsequently important for ensuring app growth.
• Feature Updates: Fresha keeps updating its features to retain the existing users in the long run.
• Security Check: Fresha collects a huge amount of data which makes it difficult to keep a check on the data and its storage capability.
• Performance Optimization: The app performance optimization is crucial as per Fresha and they pursue it through monitoring performance metrics.
• Backup Data: App like fresha, keeps backup data that helps them to improve overall user performance. It is essential to keep users’ sensitive data safe to maintain their trust in the app.

13. Netflix – Video Streaming App Maintenance

Netflix is among the top video streaming apps. The platform performs the maintenance process successfully which helps it to sustain the competition.

Here’s a brief about its app maintenance process.

• Update Streaming Quality: It is important to maintain the video streaming quality of an app just like Netflix by using a reliable internet connection and optimizing live encoder settings.
• Content Updates: In an app like Netflix, content updates play a crucial role. Here, you need to ensure that recent updates over content are provided based on market demand.
• Gather User Feedback: Updating the app based on the user’s feedback helps to increase overall performance by including the features as per their demand.
• Security Updates: Video streaming apps collect a lot of data and to ensure users that their data is safe, robust security measures are used. These measures help to track bugs in security and address them on time.
• Monitor Performance: Keeping an eye on the complete performance of apps, and assisting to manage risk that can lead to its failure.

14. Bird- e-Scooter App Maintenance

Bird is among the best e-scooter apps in the United States. The features of the app are what makes it successful. One of the prime reasons is its time maintenance that keeps the app sustainable.

Here’s a list of maintenance processes followed by the Bird e-Scooter app.

• Maintain Operating System: One of the prominent steps taken by the Bird e-scooter app is to maintain the operating system. Here it refers to updating the software as per current market demand and performing testing of the database.
• Test User Interface: UI/UX design plays an important role in retaining users and building long-term connections. Hence, testing the user interface is a significant option here for increasing the app’s presence.
• App Performance Optimization: This practice is performed by Bird e-Scooter to increase the complete efficiency and responsive time of the app. It helps to check various elements comprising server management, code optimization, and user interface enhancements.
• Security Update: App security builds the trust of users and its implementation is important for the long-term sustainability of the app. The bird keeps a security check to enable the protection of sensitive information.
• Backup History: The app keeps data backups that help users not forget about their first ride with Bird or their credentials for login.

These were some of the case studies of top apps that use app maintenance as their ongoing process for sustaining market presence.

Well, are you ready to maintain your app now?

Connect With Nimble AppGenie to Adopt the App Maintenance Service

To maintain an app, a team who can take responsibility for the task and can perform the activity effectively is priceless.

Nimble AppGenie can assist you on this journey and can assist with app maintenance. Whatever sector your app belongs to, we are always ready to improve its market presence through maintenance.

Connect with the best App Maintenance Servicer Provider and never let your app fail due to a lack of maintenance.

Conclusion

Within the app maintenance case studies, we mentioned a detail of different sectors’ app maintenance processes that they follow to not kick out of the competition.

App maintenance plays a vital role in engaging the users and building its presence in the market. Operating system updates, security checks, optimization of the app’s performance, monitoring performance, and backup recovery can be mentioned as certain common steps followed by top apps.

Whether it is a music streaming app or a fantasy sports app, all need to be updated at a scheduled time. The right app maintenance service provider can help you here.

FAQs

Niketan Sharma

Niketan Sharma is the CTO of Nimble AppGenie, a prominent website and mobile app development company in the USA that is delivering excellence with a commitment to boosting business growth & maximizing customer satisfaction. He is a highly motivated individual who helps SMEs and startups grow in this dynamic market with the latest technology and innovation.